Privacy Statement

Similasan Corporation USA

Effective Date:  March, 2022

Last Updated: March, 2022


Introduction
We at Similasan Corporation ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this privacy policy.
This privacy policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.similasanusa.com/contact-us, (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

Our Website is intended for use by users located in the United States only. If you are accessing our Website from outside the United States, please be aware that the applicable state and federal laws of the United States and other countries to which your information may be transferred may not provide a level of protection equivalent to the laws in your home country.  

This privacy policy applies to information we collect:

  • On our Website.
  • In email, phone calls, text and other electronic messages between you and our Website.

It does not apply to information collected by:

  • Us on any website operated by any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on our Website.

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this privacy policy. This privacy policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this privacy policy periodically for updates.


Children under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Website or through any of its features, register on our Website, make any purchases through our Website, use any of the interactive features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at getinfo@similasanusa.com.


Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, location data and your purchase history ("personal information");
  • That is about you but individually does not identify you (unless you provide us information on your identity), such as your location, and such other information you provide to us when you use the Website.
  • Through Google Analytics and Facebook Pixel that is about you but individually does not identify you, such as names of the pages you accessed, the browser and the operating system you used, the date and time of access, search engines you used, the equipment you used to access the Website and usage details such as traffic data, logs and other communication data, resources accessed or used on the Website, and your IP address.

The following are the ways we collect information from you:

  • Directly from you when you provide it to us.
  • From third parties, for example, our service providers, including but not limited to Google Analytics and Facebook Pixel.


Information You Provide to Us
The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided when you contact us or request further services.
  • Records and copies of your correspondence (including email addresses and chat history), if you contact us by email or through the contact us feature on our Website.
  • Your search queries on our Website including through our product finder features.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may directly or through Google Analytics use automatic data collection technologies to collect certain information about details of your visits to our Website, and information about your computer and internet connection, including but not limited to names of the pages you accessed, the browser and the operating system you used, the date and time of access, search engines used, names of files downloaded, and your IP address.

Google Analytics
As mentioned above, we use a tool called “Google Analytics” to monitor performance of the Website and collect information on your use of the Website.  You can learn more about how Google Analytics collects and processes information here; and how to opt out of being tracked by Google Analytics by following the instructions found here.

Facebook Pixel
As mentioned above, we use a tool called “Facebook Pixel” offered by Meta Platforms, Inc., to monitor performance of the Website and collect information on your use of the Website.  You can learn more about how Facebook Pixel collects and processes information here.


Third-Party Use of Cookies and Other Tracking Technologies
Some content, applications, or plug-ins on the Website may be served by third-parties, which may include ad networks and servers and data analytics providers (such as Google Analytics and Facebook Pixel as mentioned above). These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they may collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Website and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products, we will use that personal information to respond to your inquiry.
  • To provide, support, personalize and develop our Website and products.
  • To create, maintain, customize and secure your account with us.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security and integrity of our Website, products and services, databases and other technology assets, and business.
  • As described to you when collecting your personal information or as otherwise set forth in the applicable law. In particular, we may also save and process your information in compliance with the U.S. Food and Drug Administration (“FDA”),  regulations and internal procedures.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website’ users is among the assets transferred.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website.
  • To respond to law enforcement requests and to comply with any court order, applicable laws, rules and regulations, legal process, government or regulatory request, including but not limited to FDA laws, regulations and guidance documents.
  • To enforce or apply our general terms and conditions of sale and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • For any other purpose with your consent.
  • To fulfill any other purpose for which you provide it.


Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or that you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To any federal, state, local or foreign government or political subdivision thereof, or any agency or instrumentality of such government or political subdivision, or any self-regulated organization or other non-governmental regulatory authority or quasi-governmental authority (to the extent that the rules, regulations or orders of such organization or authority have the force of law), or any arbitrator, court or tribunal of competent jurisdiction, or any agent or service provider assisting us to comply with applicable laws, including the rules and regulations of the U.S. Food and Drug Administration, a court order and such other order of any governmental authority.  
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website’ users is among the assets transferred.
  • To fulfill the purpose set forth in the Section below “How We Use Your Information.”


Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:  

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address getinfo@similasanusa.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.


Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website where you registered and visiting the “Contact Us” page.

You may also send us an email at getinfo@similasanusa.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change the information if we believe the change would violate any law or legal requirement or cause the information to be incorrect (in the case of a change).  We may deny a request for deletion if retaining the information is necessary for us to comply with applicable laws, rules, regulations and our other legal obligations (including the completion of transactions), maintain and enhance our Website, address security issues, or make use of the information that are compatible with the context you provided it to us.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.


Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please refer to our Privacy Notice for California Residents.


Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depend on you. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for any circumvention of any privacy settings or security measures contained on our Website.


Links to Third Party Sites and Social Login
Our Website may from time to time contain links to and from the websites of our partner networks, advertisers, affiliates or social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any information to these websites.


Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated policy on our Website and update the date of this privacy policy’s last revision at the top of the page. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.  If we make material changes to how we treat our users personal information, we will notify you by email to the email address specified in your account or through a general notice on our Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


Contact Information
To ask questions about or comment on this privacy policy and our privacy practices, contact us at:

Phone: +1 (800) 240-9780
Email: getinfo@similasanusa.com
Postal Address: 1805 Shea center drive suite 270, Highlands Ranch, CO 80129